Who are we? We are MESUR S.L. and we process your data as Data Controller. This means that we are responsible for how we use and protect your personal data.

What do we use your data for? We use the data you have provided us with online or by any other means to deal with your queries and suggestions, provide you with the services or products you have requested, register you as a user, send you the personalised communications to which you have subscribed, monitor the comments made on our blog and process your online purchase. 

Why do we have them?  We are entitled to process your data for different reasons. When you fill in a form or send us an e-mail with a query or suggestion, we have a legitimate interest in dealing with it. When you register on our website or make a purchase, we must perform the contract you have entered into with us, just as we are legally obliged to issue an invoice containing your data. We are also entitled to your consent when you give us permission to send you our newsletter and personalised offers. 

With whom do we share your data? We will only share your data with those companies that collaborate with us in order to attend to the requests received and provide our services, banks and organisations required by law. Under no circumstances will we sell your data to third parties. 

 

What rights do you have? You have the right to access, rectify or delete your personal data.  You also have the right to object to our use of data that you have previously authorised us to use, to transfer it and not to be subject to automated individualised decisions.

In processing your personal data, we apply the following principles to ensure the greatest possible protection for you: 

Principle of lawfulness, fairness and transparency: We will always require your consent to the processing of your personal data for one or more specific purposes that we will inform you of in advance with absolute transparency.

Principle of data minimisation: We will only request data that is strictly necessary in relation to the purposes for which we require it. As little as possible.

Principle of limitation of the storage period: the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding storage period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.

Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and to guarantee confidentiality. You should be aware that we take all necessary precautions to prevent unauthorised access to or misuse of our users’ data by third parties. 

In this privacy policy you will find more detailed information about the use we make of the personal data of our customers, suppliers and users, and in general of all the people who maintain contact with us, regardless of the means they have used to communicate with us (online form, by telephone or e-mail, in person). 

We like to be transparent about what we do with your personal data, that you understand the implications of the uses we carry out, or the rights you have in relation to your data. That is why we keep our Privacy Policy, Legal Notice and Cookie Policy up to date, information that you can consult on this website. 

 

If you have any doubts or would like more information about the privacy policy, you can continue reading the document. 

MESUR S.L, is committed to complying with the legislation in force at all times regarding the processing of personal data. By means of the following privacy policy MESUR S.L, in accordance with the requirements of the RGPD and the LOPDGDD, informs users and persons whose data it processes of: 

1.WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The person responsible for processing your data is MESUR S.L:

Identidad

MESUR S.L – B38067005

Dirección

Calle Hermano Pedro, 2, 38612 – El Medano – Granadilla de Abona 

Teléfono

922373491

Web

www.frontos.es

Correo-e

[email protected] 

MESUR S.L. informs the user that the data provided through browsing our website, the different data collection forms or sending emails, will be processed by MESUR S.L. and that such processing is included in the Register of Processing Activities managed by MESUR S.L. in accordance with the provisions of the RGPD.

2. WHAT ARE YOUR PERSONAL DATA USED FOR?

At frontos.es, we process data both from users of our website and from third parties who maintain relations with us. In order to make it easier for you to understand how we process your data, we have differentiated the purpose for which we use the data, the types of data and the basis of legitimacy according to the category of people whose data we process. Below, we classify the people whose data we process according to the type of relationship they have with MESUR S.L.

2.1. Web users

What data do we collect from our website users?

  1. a) Data of users who fill in any of the available forms: The personal data requested by MESUR S.L. include:
    Identification data: name and surname, telephone number, postal and e-mail address.
    Data relating to the application
    b) Data of users who register on our platform:
    Identifying data: Name and surname, postal and e-mail address, telephone, billing address.
    c) Data of users who browse our website: Data provided by cookies and Google Analytics.
    d) Data of the users who make comments on our blog

For what purposes will we process your personal data?

When you accept our privacy policy, you authorise us to use the personal data provided for the following purposes:

To send you the information and provide you with the service you request through the various forms available on our website.
Manage your comments on our blog
To send you commercial communications about offers, activities and promotions of MESUR S.L. and the sector that may be of interest to you by conventional or electronic means when you have ticked the box indicating that you wish to receive information.

How do we collect your data?

We obtain your data by means of:

The form filled in by the web user for the purpose stated therein. The form is subject to the acceptance of this privacy policy by ticking the box indicated.
The browsing data is obtained from the different cookies that the user accepts when accessing frontos.es for the first time. What is the legitimacy for the processing of your data?

The express consent of the user (article 6.1.a. RGPD) expressed by filling in the different forms, ticking the box and participating in our blog is what legitimises the processing by MESUR S.L. The user can revoke the consent given at any time, although if the consent is revoked, this does not affect the processing of data carried out prior to the revocation of consent.

Legitimate interest in drawing up browsing profiles and detecting preferences through the installation of cookies.

The execution of a contract or the adoption of pre-contractual measures when the client makes a request through the different forms available to the user on our website or requests information about the services provided by MESUR S.L.

2.2. Suppliers

What data do we collect from our suppliers?

a) Supplier identification data: The personal data that MESUR S.L. requests includes:
Identification data: name and surname, telephone, postal and e-mail address.
Employment and professional data
Activities and business

How do we collect your data?

We obtain your data by:

The signing of the contract that binds us, the acceptance of the quotation submitted, the receipt of invoices from the supplier and the signing of the Data Processor contract in the event that it is appropriate for the service provided.

For what purposes will we process your personal data?

To manage the information relating to the data of our suppliers of goods and services and their representatives.

Maintaining the contractual relationship with our suppliers.

Management of payments and collections relating to the contracts that bind us.

What is the legitimacy for the processing of your data?

In the execution of a pre-contract/contract in order to send you information and carry out the management of the service provided, otherwise it would not be possible.

In the legitimate interest for the management of data relating to the representatives of MESUR S.L. suppliers.

2.3. Customers

What data do we collect from our customers?

a) Data of customers who fill in any of the forms available on frontos.es as well as in the physical establishment of MESUR S.L.
Identification data: name and surname, telephone number, postal and e-mail address.
Data relating to the request
b) Data of customers who register on our platform:
Identifying data: Name and surname, postal and e-mail address, telephone, billing address.
c) Data of customers who make a reservation or order in our establishment in person:
Identifying data: Name and surname(s), postal and e-mail address, telephone, billing address.
d) Data of our customers obtained through our contracts and budgets.
e) Data of customers who make a purchase online or in person:
Identifying data: Title, name, first name, surname, postal and e-mail address, telephone, billing address.
Transaction data: Products purchased/services provided and means of payment.
f) Data of customers making a purchase:
Identifying data: Treatment, first name, surname, first name, postal and e-mail address, telephone, billing address.
Transaction data: Products purchased/services rendered and means of payment, receipt of purchase in the establishment.

How do we obtain your data?

If you are an online customer, we obtain your data by means of:

The form that the web user fills in to complete the online purchase in our e-commerce. The form is subject to the acceptance of this privacy policy by ticking the box indicated.
We obtain the browsing data from the different cookies that the customer accepts when accessing frontos.es for the first time.

If you are an in-person customer, we obtain your data through:

The customer registration form.
Acceptance of the quotation submitted.
The signed contract.

For what purposes will we process your personal data?

To process your on-line purchase through our platform.
To generate and manage the documentation associated with your requests and purchases.
To provide you with information about offers, products and services related to your purchase.

What is the legitimacy for the processing of your data?

In the execution of a pre-contract/contract to send you information and carry out the management of the service provided or the product supplied, otherwise it is not possible.

In the consent of the user to send the newsletter and commercial communications of offers, activities and promotions of MESUR S.L. and the sector that may be of interest and the management of our blog. The user may revoke the consent given at any time.

In the legitimate interest of sending information on exclusive promotions, latest news and personalised information adapted to the profile of the interested party and for sending satisfaction surveys on the products or services purchased.

2.4. Job applicants and candidates.

What data do we collect from applicants?

Candidate data requested in the ‘work with us’ form by MESUR S.L.

Identification data: name and surname, telephone, postal and e-mail address.
Academic and employment data
Data that the candidate himself/herself includes as attached documents.

How do we obtain your data?

 

We obtain your details by:

Submitting a CV at our premises or filling in the ‘Work with us’ form on our website.

For what purposes will we process your personal data?

The personal data provided to us by candidates is only used for the selection processes that are open or will be carried out in the event that the data provided is for our employment exchange.

What is the legitimacy for the processing of your data?

In the consent of the user through the incorporation of their data and curriculum on the website of MESUR S.L. to participate in the selection processes that are active as well as in future processes that may be carried out as long as they do not oppose the processing of their data.

Social Network Contacts

What data do we collect?

a) Identifying data in the Social Network: MESUR S.L. will not ask you for data beyond those that you have included in your user profile.

For what purposes will we process your personal data?

To answer and manage your queries, requests or petitions.

To relate with you as long as you are part of our community of followers.

What is the legitimacy for the processing of your data?

In the execution of a pre-contract/contract that links you to the corresponding social network and in accordance with its privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

LinkedIn http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/es/privacy-policy

Youtube https://policies.google.com/privacy?hl=es&gl=es

frontos.es also collects information from web users not directly provided by them through cookies. The data collected through cookies and other devices will be used for statistical studies and profile analysis in order to provide a better service through our website, for which the GOOGLE ANALYTICS application will be used, which is a Google tool to help website owners analyse how their visitors interact with their properties. You can learn more about their privacy policy at https://www.google.es/intl/es_ALL/analytics/learn/privacy.html.

The tool we use for the advertising and marketing we do is GOOGLE ADWORDS. You can learn more about their privacy policy at https://policies.google.com/privacy?hl=es.

Google, including all of its tools, complies with the EU-US Privacy Shield Framework, as set forth by the United States Department of Commerce regarding the collection, use and retention of personal information from European Union member countries.

frontos.es shall at all times endeavour to establish suitable mechanisms to obtain the consent of the User for the installation of cookies that require it. When a user accesses our website a pop-up appears informing them of the existence of cookies and that by continuing to browse our website they are giving their consent to the installation of cookies. Acceptance of the installation of cookies implies acceptance of the conservation of the IP address in the frontos.es registers, together with the date of acceptance, for a period of one year, for the purpose of demonstrating the consent given.  You can obtain more information in our “Cookies Policy”.

3. HOW LONG DO WE KEEP YOUR DATA?

3.1. Web users

Data that are processed on the basis of the consent of the web user will be kept for as long as they are relevant for the purpose for which they were collected and the consent is not revoked.

Data that are processed on the basis of legitimate interest will be kept for the period of time linked to that which motivated the collection of the data, always ensuring adequate guarantees and respect for the rights and freedoms of the data subjects.

Those data that are processed on the basis of the execution of a contract or the adoption of pre-contractual measures, the period of conservation will be that during which the contractual relationship remains in force, as well as the subsequent period of time that must be conserved by legal obligation.

The IP address obtained through cookies will be kept for a period of one year, for the purpose of demonstrating the user’s consent.

Regarding the period of conservation of cookies, you can obtain more information on our website in the section “Cookies policy”.

3.2. Suppliers

Those data that are processed on the basis of legitimate interest will be kept for a period of time linked to that which motivated the collection of the data, always ensuring adequate guarantees and respect for the rights and freedoms of the interested parties.

Data that are processed on the basis of a contract, as well as if part of the processing is legitimised by a legal obligation, the data will be kept for as long as the contractual relationship is in force. The data will be kept for as long as the contractual relationship ends, or in the event that the processing is linked to a legal obligation, for as long as it is legally stipulated. The data may not be revoked by the data subject except in the case of legally stipulated blocking of the data.

3.3. Clients

Data that are processed on the basis of the customer’s consent will be kept for as long as they are relevant for the purpose for which they were collected and the consent is not revoked.

Data that are processed on the basis of legitimate interest will be kept for the period of time linked to that which motivated the collection of the data, always ensuring adequate guarantees and respect for the rights and freedoms of the data subjects.

Data that are processed on the basis of a contract, as well as if part of the processing is legitimised by a legal obligation, the data will be kept for as long as the contractual relationship is in force. The data will be kept for the duration of the contractual relationship, in the event that the processing is linked to a legal obligation, and the data may not be revoked by the data subject, except in the case of the legally stipulated blocking of the data.

3.4. Job applicants and candidates

Those data that are processed on the basis of the consent of the job applicant and candidate will be kept for as long as the selection process to which they applied remains open. In the event that the application is not for a specific selection process and is for future applications, the retention period will be 1 year.

3.5. Social Networking Contacts

The data processed from Social Network contacts will be kept as long as the user and MESUR S.L. maintain a link in the social network. As the processing of the data does not depend directly on MESUR S.L., we will only be able to consult or remove your data in a restricted manner. We will treat your data as long as the user of the social network is linked to MESUR S.L as ‘friends’, ‘like’, ‘follow’ or similar buttons.

To proceed to the rectification of your data, restriction of information or those publications that you share, MESUR S.L. will not be responsible for making such corrections, but it must be done by the user of the Social Network through the configuration of your profile in accordance with the privacy policy of the Social Network itself.

Regardless of the legitimacy that supported the collection of the data, it may be processed for scientific, historical or statistical research purposes, always implementing appropriate safeguards and respecting the rights and freedoms of the data subjects.

4.            ADDITIONAL INFORMATION ON DATA PROCESSING

Only those over 14 years of age may provide data through our website and e-mail. If you are under this age you must have the consent of your parents or legal guardians.

The user guarantees the authenticity and timeliness of all data provided to MESUR S.L. and declares that he/she is over 14 years of age, and shall be solely responsible for any false or inaccurate statements made.

The personal data processed by MESUR S.L. may be compulsory or voluntary. No special category data will be requested through the web forms in order to guarantee your privacy. In the event that in order to provide you with a service it is necessary to collect data of special categories, you will be asked for them in another way. The data that will be requested in the forms are:

a) Identification data: name and surname, telephone number, postal and e-mail address.
b) Data relating to the request
c) Data of the users who register on our platform:

Voluntary information is information that the user is not obliged to provide in order to contact us.

The fields marked with an asterisk (*) or with the word (required) in our forms are mandatory, refusal to provide them will make it impossible to provide the service or meet your request.

In the event that you provide us with data of third parties, you declare that you have their consent and you undertake to transfer the information provided in this clause, exempting MESUR S.L. from any type of obligation. However, MESUR S.L. may carry out checks to verify that the third party has been informed, adopting the diligence measures established in the data protection regulations.

5. TO WHOM WILL YOUR DATA BE DISCLOSED?

No data will be passed on to third parties unless legally obliged to do so or in the event that it is necessary in order to deal with your request.

Among the recipients to whom your data may be communicated are:

Public Administrations and Bodies when so required by tax, labour, Social Security or any other applicable regulations. Companies in charge of data processing (providers of fraud detection and prevention, technological services, customer services, advertising and marketing services, and, in general, third party providers that are necessary for the provision of the services offered by MESUR S.L. such as courier and transport service providers, etc.).

International data transfers may also take place in the context of the aforementioned transfers/communications for which MESUR S.L. will use the Standard Contractual Clauses adapted by the European Commission and the EU-US Privacy Shield as a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission.

In any case, third parties with whom certain personal data is shared will have previously accredited the adoption of appropriate technical and organisational measures for the correct protection of the same and will only be carried out with third countries when there is a binding legal instrument in accordance with articles 46 and following of the RGPD. By accepting this privacy policy, you accept that an international transfer of data may take place in accordance with the guarantees indicated.

If the requirements pursuant to Article 46 are not met, the data subject may consent to the international transfer or a contract may be executed in the interest of the data subject. If this is not the case, authorisation must be obtained from the supervisory authority.

We also inform you that some services provided by and for MESUR S.L. may involve the transfer of personal data to a third country outside the EU, in cloud services offered by some of the major international providers (e.g. Google, Microsoft). In those services, the above mentioned compliance will be confirmed. 

MESUR S.L. does not sell customer data to third parties under any circumstances.

6. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

The user may exercise the following rights before MESUR S.L:

a) Access to their personal data
b) Rectify them when they are inaccurate or incomplete.
c) Request the deletion or cancellation of the data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
d) Oppose their processing
e) Request the limitation of the processing of their data when any of the conditions provided for in the regulations are met.
f) Request the portability of their data in the cases provided for in the regulations
g) To prevent being subject to automated decisions
h) To revoke the consents granted.

In order to exercise their rights, users must send a written request indicating the right they wish to exercise and enclose proof of their identity and a postal or e-mail address for notification purposes. This request may be made either by post to: MESUR S.L. Calle Hermano Pedro, 2, 38612 – El Medano – Granadilla de Abona, or at the following email address: [email protected]

MESUR S.L. must reply to the request for the exercise of rights within one month of receipt of the request. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests.  We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay.

Likewise, the interested parties have the right to complain to the competent Control Authority (Spanish Data Protection Agency) when they consider that MESUR S.L. has infringed the rights that the data protection regulations recognise them at www.aepd.es.

 

7. ARE MY DETAILS SECURE?

MESUR S.L. has a contract with GoDaddy S.L. for the hosting of its website. It is a European company and has the latest systems in security measures. MESUR S.L. guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account its confidential nature.

MESUR S.L. undertakes that such data will remain secret, treating them with the utmost reserve, and declares to have implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).

All data provided through our platform is collected using a secure protocol. Our website has an SSL certificate which ensures that when a user visits our website and exchanges information with us, an encrypted connection is established.

8. DO YOU NEED AN ACCOUNT AND/OR PASSWORD?

The user can register on our website, for which it is essential to create an account. It is the user’s responsibility to maintain the confidentiality of the account information, including the password, as well as any and all activities that occur in it.

The user is obliged to inform MESUR S.L. immediately in the event of any unlawful use of their account or password, or if any security problem occurs, by sending an e-mail to [email protected].

9.            LINKS TO OTHER WEBSITES

If you choose to leave our website via links to other websites that do not belong to our company, MESUR S.L. will not be held responsible for the privacy policies of these websites or for the cookies that they may store on the user’s computer.